Privacy Policy for Wozza Meat

Effective Date: 17 September 2024

Wozza Meat (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with applicable laws, including the Protection of Personal Information Act (POPIA) in South Africa.

By using our website or engaging with our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue using our services and contact us for assistance at info@wozzameat.co.za.

 1. Information We Collect
We may collect the following types of personal information:

– Personal Identification Information: Name, surname, phone number, email address, delivery address, and any other information you voluntarily provide.
– Transactional Information: Payment details, order history, and related transactional data.
– Technical Information: IP address, browser type, device type, and usage information when you interact with our website.

 2. How We Collect Your Information
We collect personal information in the following ways:
– Direct Interactions: When you register on our website, place orders, subscribe to newsletters, or contact us directly via email or phone.
– Automatic Collection: Certain data is automatically collected when you visit our website, such as usage information and cookies (see our Cookie Policy for details).
– Third-Party Sources: We may receive personal information from third-party service providers (e.g., payment processors) to complete your transactions.

 3. How We Use Your Information
We may use your personal information for the following purposes:
– Order Fulfillment: Processing and delivering your orders, including delivery notifications and customer service support.
– Communication: Sending you updates, promotions, and other relevant information related to your purchase or inquiries.
– Improvement: Enhancing the performance of our website and improving customer experience.
– Legal Compliance: Ensuring compliance with legal obligations, such as tax or accounting regulations.

4. Sharing Your Information
We will not sell or share your personal information with third parties, except as required for the following purposes:
– Service Providers: We may share information with trusted service providers to help us operate our business, such as payment processors and delivery partners.
– Legal Requirements: We may disclose information to law enforcement or other governmental authorities when required by law.
– Business Transactions: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction.

5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no system can guarantee complete security, and we cannot ensure the absolute security of your information.

6. Your Rights
Under the POPI Act, you have the following rights:
– Access: Request a copy of your personal data.
– Correction: Request corrections to any inaccuracies in your personal information.
– Deletion: Request the deletion of your personal data in certain circumstances.
– Objection: Object to the processing of your personal data in specific cases.

To exercise any of these rights, please contact us at info@wozzameat.co.za.

7. Retention of Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Wozza Meat
Email: info@wozzameat.co.za

Thank you for trusting Wozza Meat with your personal information